Director of Global Services (The Netherlands)
The Netherlands
Service
We are looking for a business driven Director Global Services who will be responsible for developing and managing our service activities to meet or exceed the company’s and customers’ requirements. In our fast growing organization, we need to further professionalize our service activities. It’s important to make the connection between the Sales and Service organization. In this role, you will be part of the Management Team of Sparck Technologies and report directly to the CEO. Strategic thinking, having a commercial approach and understanding service is a must. The goal is to set up and achieve the overall service program business objectives, deliver revenue and superior customer support. In addition, you’ll manage the growing global service team: 3 service managers and 40 engineers in 6 different countries.
You will work in an international company, with colleagues that have a relentless drive to help companies to improve their performance by offering intelligent and situation-specific solutions. And with all the knowledge, equipment, systems and services that are critical for their success. We will offer you a competitive salary and a healthy work environment.
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International company
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Colleagues with a relentless drive to help companies to improve their performance
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Competitive salary
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Healthy work environment
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Over 10 years of proven work experience as a Service Director/Manager in a technical environment
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EU and US experience
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Result driven
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Possess excellent supervisory skills, being able to grow and develop the service team
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Hands on, technical skills
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Strong communication and collaboration skills to maintain and manage (potential) customers
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Work independently, as well as being comfortable to work in teams
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Be flexible and adaptable to changes
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Ability to balance multiple tasks and priorities
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Identify issues and resolve them strategically
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Positive attitude and the ability to learn quickly in a hyper-growth environment
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Education level: bachelor degree/ technical education
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Develop and execute programs to drive service revenue and margins in assigned areas
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Implement ongoing forecast and data management processes for evaluation results
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Maintain excellent customer relationships
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Further grow, lead, develop, and support new and existing service team together with the Service Managers
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Collaborate with sales and global teams on projects and in day to day business is a must
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No fixed work schedule supporting teams across the world
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Willingness to travel around the globe
Application procedure
Submit
Once you’ve found a position that excites you and you believe you’re a good fit, submit your application through the form below.
Review
After you’ve submitted your application, our HR team will review it and contact you for further screening.
Interview
If you're selected to move forward in the hiring process, you'll be invited to participate in interviews with members of our team.
Welcome
Congratulations! You've successfully completed the interview process and impressed us with your skills and passion. Welcome to the Sparck team!
Questions?
If you have any questions or would like to have more information about us or about this job career, please contact us.
Apply now
If you want to be part of a highly motivated, energetic team that is changing the packing automation industry, please fill in your application form.