AUTOMATED PACKAGING FOR A POSITIVE
CUSTOMER EXPERIENCE

Right-sized automated packaging helps you deliver goods undamaged, on-time and at the lowest cost. Eliminate those frustration-filled experiences and increase customer satisfaction with auto-boxing.

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What are Customers Looking For?

Shoppers expect reliable, quick delivery in right-sized packaging.

It is said that on average every man, woman and child in the UK receives 140 parcels a year. It’s no longer enough to offer a great product in the e-commerce era. Customers are also looking for fast shipping, easy-to-recycle packaging and compelling branding that adds up to a pleasant experience that they can share on social media. But how can shippers address these consumer demands at the lowest possible cost?

50% of consumers noted that their biggest frustration with ecommerce was related to the ease of, and access to, disposal of packaging.
55% of those who watch unboxing videos claim the video convinced them to purchase the product.

The first impression is everything.

From the moment customers place their orders they are forming an impression of the online shopping and shipping experience. They’re hoping for a sustainable, fit-to-size package to arrive on time and make a worthwhile impression when they open it. That’s why when that package arrives at their doorstep you want to make sure it isn’t oversized and full of void fill. Unboxing is a rapidly growing video trend that now boasts over 74 million results online, and it is not going away anytime soon.

It only takes one bad experience with frustration filled packaging to dissuade a customer from coming back to you the next time they are looking to shop online.

A woman curiously filming an unboxing video of her recent online purchase order

Top 5 Customer Demands

Fit-to-Size Packaging

Shipping Options

Returnable Parcels

Environmentally Friendly

Brand Recognition

Right-Sized Packaging Has the Answers

A man happily looks into an open parcel

Turn a one-time purchase into a life-long shopper.

Fully integrated in-line automated packaging offers shippers the ability to meet and exceed customer expectations so they keep coming back again and again while reducing costs and their carbon footprint. By automating the packing process your business has the ability to scale with growth- all while keeping customer expectations in mind. With an automated packaging solution, your order shows up on a doorstep in frustration free packaging that will leave a positive lasting impression on your customer.

Customer Experience

Reduce costs and retain happy customers with automated packaging.

Is your business feeling the pressure to respond to customer demands while streamlining operating and material costs? If so, download our customer experience white paper and learn how switching your packing process to a fully automated packaging solution is the answer you’ve been waiting for.

Download CX White Paper

Our Automated Packaging Solutions

Automated Packaging Power

CVP Impack | Sparck Technologies
CVP IMPACK

Increased Efficiencies
Up to 500 boxes per hour

Learn More

High-Speed Packaging

CVP Everest | Sparck Technolies
CVP EVEREST

Maximum Flexibility
Up to 1,100 boxes per hour

Learn More

Discover How These Companies Improved Their Customer Experience

global Freight Management Study Case on Automated Packaging

Global Freight Management Case Study
Internet Fusion Group Case Study on Automated Packaging

Download Internet Fusion Case Study
CNB Computers Study Case on Automated Packaging

Download CNB Computers Case Study

I was excited about how the CVP Impack works because the solution brings us flexibility and productivity while being more sustainable by avoiding the use of empty space filling material.

Allen Krief - CEO of Dein Deal

With this auto-boxing technology, we expect savings to be more than a half-million dollars in its first full year of operation.

 

Wells Brummer - Vice President Transportation and Supply Chain at Rue Gilt Groupe

I read about the CVP Impack in the trade press. It sounded impressive, so I went to see one in operation and realised it was the way to go.

Will Todd - Director of Global Freight Management

The performance of the CVP Impack has exceeded our expectations. It has hit just about every metric we set for it. We’re very pleased with how its performing.

Andrew Coffey - Senior Manager for Engineering Development and Innovation ASDA Logistics Services

Let’s talk about packaging

We’re here for you, and we are wearing our thinking caps.
Get in touch with our team to start the conversation.

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What’s New in Auto-Boxing

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Sparck Technologies invests for growth with Polish acquisition
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